Frequently Asked Questions

Our services are designed for all companies in Switzerland and Liechtenstein that use reusable plastic containers or pallets and require professional cleaning. We serve clients across all industries - from food and pharmaceuticals to manufacturing - and tailor our services to meet each sector’s specific requirements.

At Pooltec, you benefit from over 30 years of experience, state-of-the-art washing systems, and a climate-neutral cleaning process. As part of the Georg Utz Group, we combine the highest quality standards with sustainable technology, including solar power, water recycling, and minimal chemical use. In addition, we offer flexible logistics solutions, manual post-cleaning, and recycling options. This all-in-one service is unique in the Swiss market.

You save time, resources, and internal capacity, we handle the entire process, including logistics, sorting, and return transport. Your reusable containers are returned dry, clean, and ready for use. At the same time, you contribute to sustainability: our process reduces water, energy, and CO₂ consumption. With our extensive experience across industries, you get exactly the service your containers need, efficient, eco-friendly, and reliable.

We clean almost all types of plastic containers, boxes, pallets, and similar items, including Euro containers, KLT boxes, ESD trays, plastic pallets, and lids. In terms of size, we handle small parts starting from 150×100 mm up to Euro pallets (1200×1000 mm, up to 600 mm high). The only important requirement is that the material must be non-organic, we do not clean wooden pallets or cardboard, as our process is designed for water-resistant materials.

Our cleaning process follows a multi-stage washing procedure. First, coarse dirt is removed during the pre-wash. This is followed by a main wash with detergent-based water, then a hot rinse for neutralization, and finally hot-air drying. With water temperatures reaching up to 80 °C, germs and residues are effectively eliminated. The entire washing process is germ-free. The result: Clean, dry, and immediately reusable containers, even for complex shapes or heavily soiled items.

No, Pooltec does not offer cleanroom cleaning. Our production and processes are not geared toward cleanrooms.

Yes. On request, we handle the transport logistics for your containers. In cooperation with a logistics partner, we organize both pickup and return delivery of your cleaned containers. Flexibility in pickup and delivery times is part of our standard service, we schedule according to your operational needs. Simply get in touch with us to arrange the details.

No, the labels are not removed in the system. For this reason, we offer manual cleaning.

Depending on the degree of soiling and the nature of the container, not all contaminants come off, which is why we offer manual cleaning.

No, conductivity is not impaired. Upon request, we can send you our document with the measurements.

Yes. Thanks to the integrated hot-air drying zone, all containers and pallets exit our system with minimal residual moisture. Products dry completely overnight and are wrapped, stretched, and packed the following day.

Very environmentally friendly. Our washing systems are designed to save both water and energy. Thanks to the multi-stage circulation system (cascade principle), we can reuse water several times and significantly reduce consumption. An automatic dosing control ensures that no more detergent than necessary is used, saving up to 70% compared to conventional systems. We also use heat recovery and heat pumps to reuse heating energy. Overall, this results in a significantly lower environmental footprint than traditional washing technology.

Our systems are highly flexible. We can clean small containers starting from 150×100 mm as well as large pallet boxes up to 1200×1000 mm and 600 mm in height. With special holding fixtures and adjustable water pressure, we can safely process both lightweight ESD trays and heavy pallets through the entire washing cycle.

Yes. Since 2022, we have been operating completely climate neutral. This means we offset all unavoidable CO₂ emissions generated during cleaning, drying, and transport through certified myclimate projects. Upon request, we can even provide documentation confirming the CO₂ compensation for your specific order.

Our solar installation on the facility roof supplies a large share of our electricity needs. Every kilowatt hour of solar power replaces electricity from the grid (which may partially come from fossil sources). As a result, the CO₂ footprint of each washing process is significantly reduced because far less conventional energy is required. In short: thanks to solar power, we clean with substantially fewer CO₂ emissions.

We use a four-stage washing system based on the cascade principle, where rinse water is reused for the pre-wash. This greatly reduces the amount of fresh water we need to add. We also use intelligent detergent dosing: sensors continuously monitor the cleaning solution and keep it at the optimal concentration. This prevents overdosing and allows us to reduce chemical consumption by up to 70%. This combination of a water reuse cycle and smart dosing control makes our process extremely efficient.

Absolutely. We work closely with all Utz production sites and partner recycling centers on all recycling matters. Defective or worn-out plastic containers are collected separately and sent for recycling instead of being discarded. The material flows back into the production cycle of the Utz Group, where it can be reused in new products. This way, we close the material loop and help reduce plastic waste.

Pooltec AG is based in Bremgarten, in the canton of Aargau, Switzerland. Bremgarten is located west of Zurich and is easily accessible by car or public transport.

Our exact address is: Fischbacherstrasse 11, 5620 Bremgarten, Switzerland

Since 1995. Pooltec was founded that year as part of the Utz Group. This means we can look back on nearly 30 years of experience and have grown into Switzerland’s leading provider of container cleaning services.

We are a small but highly effective team of 10 employees, many of whom have been with the company for many years. At the same time, as part of the Utz Group, we are connected to a global network of around 1,400 employees. We may be small, but we’re mighty, with strong support behind us.

Our culture is family-oriented and appreciative. As a family-run business (part of the Utz Group), we place great value on flat hierarchies and open communication. Every employee carries responsibility and is encouraged to contribute. This trust fosters strong motivation, many colleagues have been with us happily for decades. In short: We live a culture where people feel valued and stay for the long term.

Our office is staffed on weekdays from 5 am to 2 pm.
During this time, you can reach us by phone at +41 56 648 21 11.
Outside these hours, you can send us an email at info(at)pooltec.ch, and we will respond as quickly as possible on the next business day.

Our address is Fischbacherstrasse 11, 5620 Bremgarten.
Bremgarten is located about 25 km west of Zurich.
If you are arriving by car, follow the signs in Bremgarten toward “Industriegebiet West / Georg Utz”.
Google Maps will also guide you directly to us under “Pooltec AG Bremgarten”.

The Pooltec building is located just outside the Georg Utz AG premises.
Please check in at the entrance and follow the signs to “Container Cleaning Pooltec”.
Visitor parking spaces are clearly marked.

No. Submitting a request through the form is completely non-binding and free of charge. It simply helps us understand your needs and prepare an offer for you. A job is only created once you receive our offer and actively confirm it. Until then, you have no obligations whatsoever.

Very quickly. In most cases, we contact you within 1–2 business days with an offer or follow-up questions.

If it takes a little longer in rare cases (for example, with more complex projects), we appreciate your understanding, we want to tailor every offer carefully to your requirements.

Most likely yes. We serve customers from almost all industries — from food producers and pharmaceutical companies to the automotive and electronics sectors. Please indicate your industry in the form so we can take any specific requirements into account (such as hygiene regulations in the food or pharma sectors). Our team is highly experienced in meeting industry-specific standards.

If, in the unlikely event, your requirements fall outside our portfolio, we will let you know immediately.

Yes. The initial consultation, whether by phone, online, or on-site, is completely free for you. We see it as a service to show you possible solutions. You incur no obligations by booking it.

The easiest way is via our website. Click on “Book Consultation” and choose an available time slot in the calendar. Enter your contact details and submit the request, we will confirm your appointment promptly.

Alternatively, you can call or email us to arrange an appointment if you don’t find a suitable slot in the calendar.

Yes, gladly by arrangement. For larger projects or whenever it is helpful to review your setup directly, we can visit you on-site. This allows our experts to get a clear picture of your environment and advise you even more effectively. Otherwise, the consultation can take place by phone or video whichever you prefer.

You can ask any questions related to our services and your specific requirements. Typical topics include:

• How to integrate the cleaning process into your logistics
• What cleaning intervals are appropriate
• Whether you need additional services such as transport or storage
• Cost/benefit considerations for your specific case

Our consulting team addresses all points in a structured way so that you have a clear basis for decision-making afterward.